Our Mission

LSS provides healthcare related simulation training to improve organizational effectiveness and increase overall patient satisfaction.

Our medical simulations are live role-play interactions conducted with highly trained performers called standardized patients. Simulations are based on real life situations. Our simulation training leaves participants feeling energized and empowered, not criticized or critiqued. Participants use our simulation training to practice newly acquired skills in the real world, without any real world consequences.

Possible Simulations (abbreviated list): Breaking Bad News, Difficult Patient, Nurse Rounding, Leadership Rounding, Diabetes Education, Medical Error, H.C.A.H.P.S specific behaviors, etc. Any simulation can be designed to address your health system’s specific needs.

Live Simulation Solutions is proud to be the exclusive provider of Simulation Training and Secret Patient Shopping for Press Ganey.

Press Ganey is one of the largest and most respected health care consulting firms in the nation and we are thrilled to provide Press Ganey with unsurpassed simulation services and customized training solutions.

Custom Simulations

Increase patient satisfaction and practice error prone procedures.

About Us

Find out who we are and what makes us tick.

Simulated Patient Shopper

Discover the ultimate product for patient satisfaction and healthcare assessment.

Videos

Watch videos associated with your organization.

Motivational Interviewing

Learn the proven and effective method to increase patient satisfaction & compliance.

Read Our Blog

Read our thoughts on current events affecting the healthcare industry.

Click Play to View an Introduction to Live Simulation Solutions


Testimonials

"We recently engaged LSS to create a customized program to educate our provider network. Russell Brand quickly grasped our requirements and put together a program with highly trained simulated patients who portrayed a challenging patient type. The program was very successful which I attribute to the painstaking attention to detail exhibited by all of the LSS staff and Russell's leadership. Most importantly, our physicians are now better equipped to deliver high quality care after getting feedback that can only be gained from the simulated patient experience."

- Chief Medical Officer of United Health Care Community Plan of New Jersey
Read more Testimonials here.

Proud member of the American Society of Training & Development